Which is the better option to book a hotel, online travel sites or tourist agents in person?Now we get to see a number of online travel sites like Tripadvisor, Makemytrip, Cleartrip, etc., where we can look into any type of information much ahead and they also offer a discount for the tourists. There are various tour packages available round the year and they claim that you get to know everything beforehand including the hotel rooms.
On the other hand, the travel agents are quite prominently existing even after the online sites have been introduced in the market. They too offer a good package deal and claim your trip to be comfortable enough.
In our case, we haven't gone through either of them as far as a travel planning was concerned. In the sense, we never went through any tour package or availed anything synonymous till date. I've heard that in both the cases, there are examples of both good and bad ones. Online sites put up photographs which in most cases one don't get to avail, and is generally offered some alternative. And the agents do put up decent people in the indecent type of hotels and give you a lot of trouble if you complain.
So friends please share your views and experience regarding this issue to help out travelers who are planning to choose from these two options.